Ulster Bank says it's aware that money isn't showing in some customer's accounts.
It's after large numbers of the bank's customers have reported their salaries have disappeared from their accounts, while direct debits haven't been paid.
We are aware that some transactions previously applied to accounts for ROI customers since 20/04 are no longer showing. We are working hard to fix this issue and apologise for any inconvenience. https://t.co/25K9Vm8L8H
— Ulster Bank Help (@UlsterBank_Help) April 24, 2018
Other customers say that their cards are being declined and their balances aren't correct.
Ulster Bank says it's working hard to fix the issue, but hasn't given a time-frame for when it should be fixed.
A spokesperson says "No customer will be left out of pocket as a result of this issue" and that emergency cash is available in branches or via telephone.
These are just some of the people affected by the issue:
@UlsterBank HELP!! Money has gone missing from my account and apparently it's a huge problem around the country!! Phones are not working. It is three days before pay day and Punchestown week please help xoxo
— Sarah Kavanagh (@sarahkav_x) April 24, 2018
I'm in Germany and have no access to my money. No lunch for me. Wonderful.
— Sam (@chuffy) April 24, 2018
@UlsterBank what are you doing about the money disappearing from current accounts ? My April salary was paid last Friday but today it has disappeared
— Helen Molony (@helenmolony) April 24, 2018
@UlsterBank Wake up to find my money is wiped from my account!! When will this be resolved!??
— Michael Cussen (@CussM) April 24, 2018
