Microsoft says its services are gradually coming back online after a major global outage.
Since yesterday afternoon, certain products such as Outlook, Teams and Copilot were offline, with tens of thousands of users reporting issues.
Early this morning, Microsoft said attempts to get its services back up and running were not going as expected.
The company now says it's seeing "encouraging" recovery progress across Europe, as email delivery has resumed on Microsoft 365.
Who is impacted?
Individuals, companies and governments across the globe were impacted by the outage, with most unable to access their emails or make video calls for the entire duration.
Why is this happening?
Our SPIN technology correspondent, Jess Kelly, said investigations into the outage are continuing:
"Engineers are continuing to work on a fix here. We still don't know a whole lot more in terms of the root cause.
"But it has flagged that intermittent issues may continue."
In a statement, Microsoft said they do not suspect it was a cyber attack: "At this time, we have no evidence of malicious activity associated with this incident.
"We will continue to treat this with urgency until full mitigation, and we will share a full Post-Incident Report with root cause and defense-in-depth actions after mitigation is complete."