The National Transport Authority has apologised for buses turning up late or not arriving at all in Dublin.
It says it's treating the problem as an emergency with a shortage of drivers to blame, as passenger numbers return to 2019 levels.
The NTA has fined the two main operators - Dublin Bus and Go Ahead - almost 2.4 million euro during the first half of the year for service failings.
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CEO of the National Transport Authority, Anne Graham, says they're taking the problems being faced by commuters very seriously;
"I know there are challenges ahead."
"If we want to deliver BusConnects to the extent that we do - the driver recruitment is still going to be a challenge, we expect, for that kind of level of expansion."
Anne Graham also said it'll be "at least a year" before commuters can tag on with their bank cards.
That time will be spent negotiating a contract, followed by implementation - firstly in Dublin and then elsewhere.