Security Breach Confirmed By Ticketmaster

Security Breach Confirmed By Ticketmaster
Andrew Lowth
Andrew Lowth

28 Jun 2018

Ticketmaster has informed its Irish customers about a potential security breach which may have accessed payment details.

The ticketing service says malicious software was found on a customer support product which was hosted by an external third-party supplier, Inbenta Technologies, on the 23rd of June.

In an email to customers, they say anyone who purchased or tried to purchase tickets on the site between February and the 23rd of June of this year could potentially be affected.

It reads: "On Saturday, June 23, 2018, Ticketmaster UK identified malicious software on a customer support product hosted by Inbenta Technologies, an external third-party supplier to Ticketmaster.

As soon as we discovered the malicious software, we disabled the Inbenta product across all Ticketmaster websites. 

As a result of Inbenta’s product running on Ticketmaster websites, some of our customers’ personal or payment information may have been accessed by an unknown third-party." 

Ticketmaster says they're working with all the relevant bodies, while all notified customers have been asked to change their passwords when they next log in to their accounts.